Privacy Policy

1. Introduction

CommonsResourceCenter ("we," "us," or "our") is dedicated to preserving your privacy. This Privacy Policy details how your information is collected, utilized, shared, and secured when you visit our website commonsresourcecenter.sbs or utilize our yacht charter services.

You agree to the data routines outlined in this policy by engaging with our services. This policy abides by privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

Personal data is gathered when you willingly give it to us by:

• Reserving a yacht charter
• Reaching out through our website or telephone
• Signing up for our newsletter
• Completing online forms
• Joining surveys or marketing events

The information collected may include:

• Your name and contact details like email, phone number, and address
• Financial information for transactions (managed securely by third-party services)
• Preferences and needs regarding yacht charters
• Details of emergency contacts
• Health-related necessities or preferences for meals, if specified

2.2 Automatically Collected Information

Automatically collected information about your device and site usage includes:

• Geographic location and IP address
• Your browser's type and version
• Webpages visited and duration of website visit
• Referral URLs
• Device specifications (type, screen size, etc.)

2.3 Cookies and Tracking Technologies

Our site uses cookies and parallel tracking systems to enhance your experience. They allow us to:

• Retain your preferences
• Analyze how our site is used and its performance
• Deliver content tailored to your interests
• Enhance our offerings

Your preferences for cookies can be managed through your web browser options or our cookie consent pop-up.

3. How We Use Your Information

Collected information is utilized for diverse purposes including:

• Service Provision: To facilitate yacht charter services, confirm reservations, and communicate regarding your bookings
• Customer Assistance: To address inquiries and provide support
• Financial Transactions: To handle payments and manage accounts
• Safety and Security: To guarantee the secure functioning of our services and prevent fraudulent activity
• Marketing: To send out promotional materials and updates, with your permission
• Website Enhancement: To study visitor behavior on our site and enhance its functionality
• Regulatory Compliance: To adhere to legal requirements and regulations

4. Information Sharing and Disclosure

Your personal data is not up for sale, trade, or lease to third parties. However, it may be shared where necessary:

4.1 Service Providers

Your information could be shared with dependable third-party providers for assistance in processing payments, managing our site, conducting email marketing, monitoring analytics, and customer service tasks.

4.2 Legal Obligations

In response to legal demands, emergencies, or investigations into suspected unlawful activities, your information might be disclosed if legally mandated.

4.3 Business Transfers

Your personal data may be part of the assets transferred in the event of a business merger, sale, or acquisition.

5. Data Security

To protect against unauthorized use or access, alteration, public disclosure, or destruction of your personal data, we employ suitable safety measures which include encryption, secure servers, controlled access, consistent assessments, and staff training.

Nevertheless, no internet transmission or electronic storage method is fully secure. Thus, we cannot promise complete safeguarding of your information.

6. Data Retention

For no longer than necessary, we hold onto your personal data to realize the purposes for which it was compiled or as dictated by law, for example:

• Charter bookings: 7 years (for tax and legal reasons)
• Marketing information: until you opt-out or request deletion
• Analysis of site use: 24 months
• Customer support interactions: 3 years following the last communication

7. Your Rights and Choices

You have the right to request access, rectification, erasure (with legal boundaries), data portability, and the right to object to direct marketing or manage cookies. To exercise any of these rights, please reach out to us as described below.

8. Third-Party Services

8.1 Google Analytics

Google Analytics helps us understand how our website is being used. You can opt-out using the Google Analytics opt-out browser extension.

8.2 Social Media

Links on our website may lead you to social media platforms, each governed by its own privacy policy.

8.3 Payment Services

Processing of financial transactions is executed through third-party services that comply with the payment card industry data security standard (PCI DSS).

9. International Data Transfers

Your data may be transferred to, and processed in, countries outside of Monaco. We maintain necessary safeguards in line with applicable privacy law.

10. Children’s Privacy

We do not direct our services to children under 13, nor do we knowingly collect their information. If you believe a minor has given us data, please contact us immediately.

11. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect updates in our procedures or as required by law. Changes will be communicated via updating the policy on our website, contacting registered users, or displaying a notice on our site. Continued engagement with our services after these changes is considered acceptance of the new terms.

12. Contact Information

For inquiries or concerns about this Privacy Policy or our data handling practices, get in touch with us:

13. Compliance with Google Ads User Consent Policy

We adhere to the user consent guidelines of Google Ads. Consent relating to cookies and tracking can be managed at any time via our cookie settings.